Quality Inn & Suites Palm Island Indoor Waterpark | Hotel in Batavia

4.8 (1018 Reviews) | 1 Bathroom Stay&Play

Batavia Hotel | Quality Inn & Suites Palm Island Indoor Waterpark

Hotel in Batavia

Family-friendly hotel with a water park and free breakfast
This hotel features a water park (surcharge), a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Quality Inn & Suites Palm Island Indoor Waterpark offers 194 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge).

Unique Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 11:00 am late check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11 am contactless check-out available

Payment Policy Pet fee: usd 20 per accommodation, per night service animals are exempt from fees rollaway bed fee: usd 20.0 per night facilities fee: usd 15 per person, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.0 per night. free cribs (infant beds)!

Pet Policy Pets allowed for an extra charge of usd 20 per accommodation, per night service animals are welcome, and are exempt from fees

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

8250 Park Rd, Batavia, 14020, USA

What Our Guests say 500 + Reviews

Sep 10, 2025 07:32:24 AM

Summary: Nice location. Pleasant staff. My room door didn't either lock or unlock easily.

Martin

Aug 19, 2025 08:46:36 PM

Summary: The first room we were given reeked of smoke, had no artwork and things peeling off the wall and was generally disgusting. I went back to the desk to request a different room and was told the hotel was sold out, which there is no way is possible given the size, lack of cars in the parking lot AND at my insistence, how another room suddenly became available. The second room did not reek of smoke but had a hole in the back of the bathroom door, random stains on the comforters and holes in the sheet from where they were burned with cigarettes. The bed sunk a LOT when I sat down and the as quite overused. If there was another option and it wasn’t already very late at night, we would have absolutely been leaving. That said, we didn’t have another option and needed a place to sleep, so we made it work. The wifi only worked sporadically, the tub was oddly curved at the bottom, very beat up and the shower head was very low (I’m 5’2” so that’s saying something) making our showers not overly comfortable and the included breakfast was some cereal, random granola bars and coffee…also very disappointing. We did not utilize the “waterpark” as I’m not sure it’s open at all during the week and we were not sticking around to find out, but we did have a view soI included a picture of that as well. I still don’t recommend it for any reason.

Melissa

Aug 18, 2025 11:35:08 PM

Summary: It's sad to see, but this is a decadent hotel, barely collapsing. All areas are outdated, very old carpet and furniture, cleaning is also very bad, broken elevator, etc. Bathroom disappointing as well. At least the be mattress was fine and the water park very good, despite empty.

Jonas

Aug 18, 2025 03:14:39 AM

Summary: Room was clean and comfortable except the microwave was on the floor and the bathroom light was not working (room 434). I did not care about the microwave but I called for the light at 6:30 pm and was told someone would come right up. By 9:30 no one had shown up yet so we left.

Jose

Aug 3, 2025 12:38:26 AM

Summary: It was an older hotel definitely in need of an upgrade. Only one elevator in th B entrance worked. No remote for the TV. Air conditioning not working in part if the hallway. Location was fine and easy access to the Thruway.

Jul 21, 2025 06:47:36 AM

Summary: Lobby was nice and desk staff was very friendly. The room was disgusting! Patched wall. The curtain didn’t close and has hanging half off and couldn’t be fixed…. Had street light shining in face all night long. The floors were so nasty and didn’t dare touch the air conditioner, it looked like it hasn’t been cleaned in years☹️

Jul 5, 2025 12:45:59 AM

Summary: We stopped just overnight to sleep, so I can't comment on everything. But for just sleeping it was fine enough besides our room never cooled down, would probably not return though, was absolutely nothing wrong with the place but can definitely get nicer for the money

James

Jun 23, 2025 02:52:22 AM

Summary: The hotel was disgusting and broken. However, the staff were amazing and processed our refund right away.

Patrick

Jun 16, 2025 09:43:46 PM

Summary: Good stay great customer service

Yaseem

Jun 12, 2025 07:13:22 AM

Summary: The room smelled. No toilet paper in the bathroom. The hotel still uses the small shampoo bottles instead of having large dispensors on the shower wall. Side entrance door to the hotel could not be locked so anyone could come into the side door. Bed was not comfortable.

James

FAQ's

Is this Batavia hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Batavia hotel have a swimming pool?

No, this Batavia hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Batavia hotel?

Best-rates for the Batavia hotel starts from $79 per night with includes Parking, Designated Smoking Area, Wheelchair Accessible, Business Services, Breakfast, Child Friendly, Laundry, Air Conditioner, Accessibility, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Kitchen, TV, Sports/Activities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Batavia hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Batavia hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Batavia hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Batavia hotel?

Based on the information reported by the owner or manager, the Batavia hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Batavia hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Batavia hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $79

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